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Return Policy

NO RETURNS & NO REFUNDS, EXCHANGE ONLY.
If for any reason you needed to exchange an item and you are located in Lebanon, exchange is possible
within 3 days of receiving your order.
If you prefer to exchange by delivery its always possible however the delivery charge will be expensed
on the client.
For exchanges outside Lebanon we will refer back to DHL Express our shipping partner and get back to you
on any extra charges that might apply. You can contact us on info@thedesign-lab.com or via Whatsapp
on +96170882822
We try our best to always deliver the best quality possible. If, despite all of our quality checks, there is
still a slight defect with your product, please contact our Customer Service department at
 info@thedesign-lab.com or via Whatsapp on +96170882822
Don’t forget to send a picture of the item and defect in question. this will help us solve your problem as
efficiently as possible!